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Cole Hardware Rewards Dividends

As far as retailers go, we were a pioneer back in the mid-80s when we began our Frequent Shoppers Club. American Airlines had introduced their frequent flier’s club. REI began year-end rebates to its members. And I had an epiphany: Why couldn’t Cole Hardware combine the best of both and create our own Frequent Shoppers Club? That’s just what we did. It was nothing fancy. It was simple, and it was rewarding. Then, many years later, we acquired some fancy and sophisticated software that manages loyalty clubs. It is pretty cool, actually. But say good-bye to simple and hello to complex.

We heard you loud and clear that our program was confusing. In fact, a lot of our staff were confused as well. A few months ago, we set out to reinvent simple with one guiding principle: Everybody should understand the benefits and the way the Rewards Program works in 30 seconds or less.

Not a Member of Our Rewards Program?

Membership in our Rewards program is free! Join Cole Hardware Rewards. Benefits include:

  • Every time you shop, receive points that will be converted to a dollar value posted to your Rewards card.
  • Attach your Rewards key fob to your key ring—if you lose your keys, the finder can simply drop them into any mailbox,and they will be returned to us. We pay the postage and notify you that they have been returned.
  • Lifetime warranty on most products purchased at Cole Hardware.
  • Receive the Hardware Hotline, our monthly newsletter full of valuable information, promotions, and specials.
  • Free delivery in San Francisco, North Oakland, and the neighborhoods of southeast Berkeley with a $100 purchase.
  • Receive a birthday discount equal to the percentage of half your age, up to a $100 discount.

Already a Cole Hardware Rewards Member?

To check your current Rewards credit, just ask the next time you visit any one of our stores, or complete the request form below.

Request Your Rewards Balance

Name:  *
Email:  *
Phone:  *
Last four digits of rewards card number  * Last four digits
Account number    
Loyalty number   Loyalty number
* Terms and Conditions: 1.For us to accurately track all of your purchases, you must identify yourself as a Rewards member each time you shop. 2.Rewards may not be applied as payment toward a charge account nor redeemed for cash. 3.Corporate, institutional, charge accounts, or accounts receiving additonal discounts are not eligible for our Rewards program. 4.Lifetime warranties are not valid on water heaters, household appliances, special orders, or power tools.