Marc: Master Locksmith
You may already know Marc Estoque, our Master Class Locksmith. Marc, a native San Franciscan, has been working with Cole Hardware for more than 20 years; in fact, he has over 30 years experience installing and maintaining locks in the many Victorians and Edwardians in San Francisco. He takes pride in his work and offers unparalleled customer service in the Cole Hardware tradition.
A typical call for Marc these days is a “rekey” (combination change) whereby, for any number of reasons, a customer needs his or her locks changed. Marc also gets calls when customers are locked out of their house or car. In most cases, Marc can provide a fast 30-minute response time for calls in the City.
Marc advises everyone to take a few minutes to recall who might have copies of their property keys, such as a former housemate, dog walker, tradesperson, contractor, and so on. Many people live in shared housing, and locks and keys are rarely changed when a property is bought, sold, or rerented, which means former tenants and their friends, associates, and others might still have keys to your home.
We have seen so many advancements in technology in recent years. Marc is versed in the many different high-security locks and their installations, including commercial applications such as magnetic card readers, biometric (fingerprint reader) locks, and push-button entry systems. In addition, Marc can install the many new smart locks available now, including the August Smart Lock featured on page 4, which allows you to control who has access at all times.
Marc suggests that homeowners should consider getting a security consultation if they have any doubts or concerns about the overall security of their property. Additionally, they should install quality locks such as Schlage or high-security locks like Medeco. If a customer would like a security consultation, Marc can do a complete walkthrough of the property. He will look for any security vulnerabilities and point out any substandard hardware (locks, windows, doors, and so on). He will then provide a written summary that will include suggestions as well as hardware recommendations. A standard security consultation is $150, but for the month of September, Marc is offering a special price of $49.99—a $100 savings! And, if you decide to have Marc upgrade your security, the consultation fee will be applied toward your final bill.
Marc can work with you to achieve either contemporary or vintage design while maintaining or enhancing security. At times, locks just need a little attention, rather than replacement. From simple rekeys and dead bolt installations to high-security locks and master key systems, Marc can do it all. In fact, somewhat a jack-of-all-trades, Marc can install the new Nest learning thermostats and security cameras, too.
If you would like to contact Marc for your locksmith needs, you may call him directly at 415/760-LOCK (5625), or call our Repair Referral Service at 415/753- 2653 ext. 3, and we will put you in touch with Marc. We also do referrals via e-mail at email@example.com.