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HVAC Repair and More

Screen Shot 2016-01-07 at 2.23.59 PMJanuary, when we can experience some of our coldest temperatures, is a lousy time for your home’s heating system to break down. But not to worry—if it should happen, we know a company that can help! Richard and Krissy, owners of their heating and air conditioning (HVAC) company since 1996, are part of Cole Hardware’s Repair Referral Service.

Company president Richard holds C-36 (plumbing), A (general), and C20 (mechanical) state contractor licenses. This means his company is able to provide a multitude of energy-efficient measures, including but not limited to heating and air conditioning, duct replacement, air sealing, tankless water heaters, solar installation, and even window installation! Upgrading your home to be more energy efficient can mean lower bills every month. When your home is more energy efficient, it can be more comfortable—cozy and warm in the winter and cool in the summer.

Their company is also Building Performance Institute (BPI) certified. Krissy, vice president, told us, “When you use a BPI-certified professional, you get a member of the elite—someone who has proven that they have the knowledge and skills to diagnose the root cause of the problems in your house and the ability to provide solutions to fix it right the first time.” That means you get your money’s worth—a comfortable, safe, durable home with improved indoor air quality and lower energy bills.

Like Cole Hardware, they are a certified green business, Diamond Certified, NATE (North American Technician Excellence) certified, and have won a KRON4 “Best of the Bay” for four years. Richard and Krissy offer a five-year parts and labor warranty on any new install, as well as 100% customer satisfaction. “If for any reason within the first year you are not 100% satisfied with your new system, we will make it right, or we will remove the system and gladly refund 100% of your investment—that’s how confident we are in what we do.”

In addition to all of the above-mentioned services, they also offer air purification systems that help those with allergies, asthma, and other breathing issues. Clean Effects, a whole-house cleaner that removes more than 90% of the allergens in a home’s air, is a product the couple has put in their own home because two of their children suffer from allergies. Even when they have horrible days outdoors, the children can be comfortable inside. “Thanks to Clean Effects, their symptoms pretty much disappear,” Krissy said.

Owners of a family business that puts customers first, Richard and Krissy believe in community involvement. They sponsor multiple sports teams and work to bring awareness to many nonprofits and their causes. Their business began when Richard, who worked in the heating and air conditioning sector growing up, decided to open his own business, starting in their garage and building the company for the past 18 years. They now have more than 20 employees. “We’ve been blessed by the community. We know the reason we are still in business is because of our customers,” Krissy said. “We want to give back. We really try to go that extra mile.”

Please contact our Repair Referral Service at (415) 200-3430 or e-mail homerepair@colehardware.com to reach Richard and Krissy.